Service Delivery:
All services — including email list access, campaign setup, and database delivery — are fulfilled digitally. Delivery times depend on the complexity of your order and project scope.
Turnaround Time:
Standard fulfillment time is 4–5 business days from the date of successful payment and the receipt of all required client inputs (e.g., campaign goals, targeting criteria, creative assets).
Communication:
We will communicate progress and delivery updates via email.
Client Responsibilities:
It is your responsibility to provide accurate instructions, targeting preferences, and all creative or required content before service begins. Delays in providing this information may affect turnaround time.
Refund & Cancellation Policy
All Sales Are Final
Due to the nature of our business — offering access to proprietary databases, email lists, and custom digital services —
all sales are final and non-refundable once work has begun or data has been accessed.
Eligibility for Refunds
You may be eligible for a refund only if:
- No services have been delivered.
- No data or list access has been granted.
- A formal cancellation request is made within 24 hours of purchase.
- After this window, refunds are not guaranteed and are granted at our sole discretion.